Reference

Privacy Policy for Your qqmilan Account

Your qqmilan account connects Live Casino, Fortune Rabbit, Dota 2 markets and wallet records in one privacy flow, so you can see what data we collect before you…

DANA recordsOVO wallet logsGoPay receiptsQRIS checks
qqmilan Privacy Policy for Your qqmilan Account
CONTACT ROUTES

Reach Us About Privacy Requests

Privacy requests work faster when you contact us from a channel tied to your account.

Live chat privacy desk Open live chat from the lobby footer between 10:00 and 02:00 WIB. We ask for your account ID and phone on the account before sharing or changing any personal data.
WhatsApp account check Send a privacy request through the WhatsApp button on the account page. We use short identity checks, then confirm whether your DANA, OVO, GoPay or QRIS record needs correction.
Email privacy request Email [email protected] with the subject Privacy Request if you need a data copy, correction or deletion check. Include your username, not your password, so we can trace the account safely.
DATA PRACTICE

How We Handle Your Data

We handle privacy through account steps you can see, not hidden promises. From Menu > Account > Privacy Settings, you can manage cookie choices, contact data and request status when signed in.

Account setup data

When you create your account, we record your username, phone number, password hash, referral code if entered and device type. These records help us keep your login traceable and reduce duplicate wallet access.

Payment record handling

For DANA, OVO, GoPay and QRIS, we store the payment channel, time, request ID and account match result. We do not store your wallet password or full app login details.

Cookie choices

Cookies remember language, session state and basic device checks so your account does not restart every time you change pages. You can adjust non-essential cookies in Menu > Account > Privacy Settings.

Security checks

Login changes, password resets and wallet-name edits trigger extra checks. We compare your phone on the account, recent payment request and device signal before we apply privacy-related changes.

Retention practice

We keep account, wallet and support records only as long as needed for service, dispute handling, security checks and legal duties. When retention is no longer needed, we delete or anonymise records.

Request updates

You can ask us to correct contact data, supply a data copy or check deletion status. Start through live chat, WhatsApp or [email protected] so the request stays linked to your account.

Privacy Questions Before You Open Account

These answers focus on how the Privacy Policy works after you open an account, browse the lobby, use local payment rails or contact support. We keep the wording practical so you know what data is collected, why we need it and how to ask for a change. If your case involves access, eligibility or account checks, the answer may depend on local law.

We collect account data such as username, phone number, password hash, device type, login time, cookie choices, support chats and wallet request records. Payment records may show DANA, OVO, GoPay or QRIS as the channel.

Yes. The Privacy Policy covers payment records tied to DANA, OVO, GoPay and QRIS, including request IDs, timestamps, account match checks and support conversations about those requests. We do not ask for wallet app passwords.

Contact us through live chat, WhatsApp or [email protected] and state that you want a data copy. We verify your username, phone on the account and recent wallet activity before sending any account data.

Yes, you can request a correction after signing in. We compare your account ID, phone on the account, device signal and recent DANA, OVO, GoPay or QRIS request before updating privacy-linked data.

Cookies keep your session active, remember language choice and support basic security checks while you move between Live Casino, Fortune Rabbit or the wallet page. You can adjust non-essential cookies in Privacy Settings.

We keep records for service, security, dispute handling and legal duties. Account, wallet and support records are deleted or anonymised when retention is no longer needed for those purposes.

Only trained support and security staff who need the chat for your privacy request, account check or wallet issue can access it. We limit what staff see based on the task assigned.